Problem:
deliver.media engine. Audio fingerprinting does not work and shows an exception.
Message:
The DLL "lib\ar\win32\libarecognition.dll": The specified module was not found.
(Exception of HRESULT: 0x8007007E) cannot be loaded.
Cause:
Newer versions of Windows do not have the Microsoft Visual C++ 2010 32 bit installed, which is needed for the audio fingerprinting.
Solution:
-
Download the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package
https://www.microsoft.com/en-us/download/details.aspx?id=26999 - Install the 32-bit Version vcredist_x86.exe
- restart the deliver.media engine.
- Check the log again
Written by Michael Buholzer
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